By default, all refunds are made to the account where you originally made the payment from at the time of purchase.
However, there are some exceptions where refunds are sent to an alternative account when it’s not possible for you to receive the refund due to the expiration date of your payment method.
- Alternative Refund Options: Bank transfer, PayPal, mileage points
* Refunds made to a PayPal account may incur a PayPal fee
* Refund(s) converted to mileage points cannot be withdrawn as cash and are valid for up to two years only.
※ If you’re using a foreign account, please check if it can receive foreign deposits.
Only the balance after the transfer fee will be refunded if the transfer has failed due to your mistake. (Refund will not be made if the balance is $0 or less than the transfer fee.