Q: How should I store my silver jewelry?
A: If you wear it frequently, discoloration is less likely to occur, so we recommend regular wear.
After wearing, wipe your jewelry with a soft cloth to remove debris, store it away from direct sunlight, and keep it in a sealable plastic bag.
Q: Why does silver jewelry discolor or tarnish?
A: Exposure to air can cause silver to react with sulfur and change color.
Factors like friction, moisture, sweat, seawater, perfume, and cosmetics may lead to discoloration.
Contact with hard objects can also result in scratches or damage due to silver's characteristics.
Q: How can I restore the color of tarnished silver jewelry?
A: Use toothpaste without granules on a tissue to gently wipe the jewelry.
(Note: Avoid toothpaste with granules, as it may cause scratches.)
Q: Can I wear silver jewelry while bathing?
A: Yes, you can, but be sure to dry it using a dry cloth or a silver cleaning cloth.
(Note: Avoid sulfur hot springs, as they can cause silver to turn black.)
Q: My silver jewelry smells like iron. Is it authentic silver?
A: Yes, it is. 925 Silver contains 92.5% pure silver (Ag), and the remaining 7.5% is an alloy, which is also a metal.
Some individuals with a sensitive sense of smell may detect an iron-like odor in silver jewelry.
However, this odor will naturally dissipate over time. If you're concerned, you can wipe the jewelry with toothpaste without granules.
Q: The product looks different from the image on the shopping mall website.
A: Differences in product images may result from monitor screen settings.
Additionally, there might be a manufacturing tolerance of 1-1.5 cm in the size of each product. Please note that these factors are not grounds for a refund or exchange.
Additional Information on 925 Sterling Silver:
- 925 Silver, composed of 92.5% silver, is relatively soft and can deform or be damaged with excessive force.
- Minor scratches or stains can occur during the manufacturing process and are not grounds for exchange or return.
- To address discoloration, use a silver-only cleaner or a polishing cloth.
- Although 925 Silver is a 92.5% silver product, some individuals may experience allergies based on their sensitivity. Please consider this when making a purchase, and if you have adverse reactions while wearing it, consult a doctor.
