[Product Details]
We share our dreams. Dreams connect us as one.
Becoming one at last, right here. NCT NATION : To The World
[Performance Introduction]
- Title: Beyond LIVE - 2023 NCT CONCERT - NCT NATION : To The World
- Date/Time: Sat., Aug. 26, 2023 at 18:00 (KST)
- Live Stream Channel: Beyond LIVE (
https://beyondlive.com )
- Sales Period: Mon. Aug. 14, 2023, 15:00 (KST) – Sat., Aug. 26, 2023, 18:00
- When to check redeem code: After purchasing the livestream ticket go to SMTOWN &STORE>M y Page>Order History>Order Number to check your code.
- Ticket Price: ▶ Live Streaming ONLY at $50 (VAT included)
▶ Live Streaming +Re-Streaming at $55 (VAT included)
* Subtitles in Korean, English, Japanese, (simplified and traditional) Chinese, Spanish, Vietnamese, Indonesian, Thai, French, Portuguese, and Wikang Tagalog will be provided for the LIVE product.
* <LIVE + Re-Streaming> will provide Re-Streaming service as follows.
▶ October 7, 2023(SAT) at 8:00 PM (KST) Beyond LIVE (
https://beyondlive.com)
- Subtitles in English, Japanese, (simplified and traditional) Chinese, Spanish, Vietnamese, Indonesian, Thai, French, Portuguese, and Wikang Tagalog will be provided for Re-Streaming.
- There may be changes to the previously announced Re-Streaming schedule. In such an event, we will provide information on the Notice page.
[Notes on Booking]
1) This performance is available for age 7+, and one person can purchase more than one ticket.
2) The deadline for live streaming ticket sales and cancelation is Sat, Aug. 26, 2023, 18:00 (KST).
3) Tickets for this performance will be available on both Beyond LIVE and SMTOWN &STORE, and there will be no sales through other channels. Illegal transfer and scalping of redeem codes are prohibited, and the buyer is solely responsible for damages caused by illegal purchases.
4) Please note that your redeem code may be distributed and used illegally if you disclose it on online platforms such as social media after obtaining it.
5) You can check the redeem code as soon as you purchase a live broadcast ticket by visiting SMTOWN & STORE>My Page>Order History>Order Number.
To access the show, you need to register the redeem code on Beyond LIVE (
https://beyondlive.com). Please make sure to complete the registration.
6) Cancellations and refunds are not available after the sales cancellation deadline or when the redeem code is already registered to the system.
[Redeem Code Registration and Precaution]
1) For live streaming tickets sold by SMTOWN &STORE, you must visit the Beyond LIVE website and register the purchased redeem code via “Redeem Code Verification” on the product page to watch the live streaming.
2) You can check the redeem code as soon as you purchase a live broadcast ticket by visiting SMTOWN & STORE>My Page>Order History>Order Number. If the redeem code is not issued within one hour after placing the order, please register through 1:1 bulletin board. When requesting a refund due to an error with the code, you must attach a screenshot of the entire error screen.
- You must register the issued redeem code via “Redeem Code Verification” on the product page of the Beyond LIVE Web browser at least one hour before the live streaming of Beyond LIVE - 2023 NCT CONCERT - NCT NATION: To The World, Please make sure to go through this step in advance so that you can enjoy the show without any inconvenience.
- Please register the redeem code through a PC/Mobile Web browser. (No redeem code registration available on APP)
3) <How to register redemption code>
On PC/Mobile Web (
https://beyondlive.com), click the product banner -> click the redeem code verification button. If you see the redeem code verification completion message, the registration is complete.
On the day of the performance, you can click the Enter button to start viewing.
4) <Precaution>
- If the redemption code for the Beyond LIVE live streaming ticket is activated, it is not possible to withdraw, cancel, exchange, or refund the subscription due to a simple change of mind, purchase mistake, or other special offers of the same title, as there would have been a decrease in the value of the product.
- You must enter the correct email address when gifting a Beyond LIVE live streaming ticket. Re-sending, exchange, or cancellation due to incorrect email address entry is not available.
- To deliver Beyond LIVE live streaming tickets in line with the Personal Information Protection Act, we provide the information of the purchaser and gift recipient as follows.
- Parties receiving personal information: SM Brand Marketing, SM Entertainment, Beyond LIVE Co., Ltd.
- Items of personal information provided: name, email address, contact information
- Period of personal information retention and use by the recipient: within 90 days from product purchase
- To register live streaming tickets and the redeem codes you purchased for Beyond LIVE - 2023 NCT CONCERT - NCT NATION : To The World, you must sign up for membership on Beyond LIVE (
https://beyondlive.com).
- Only one redeem code can be registered under one Beyond LIVE login account. One account can access up to two devices for watching LIVE shows. However, in the case of a PC, please note that a new browser is recognized as a new device.
- If you log in with your account to register your redeem code for the first time, you can log in to another device with the same account to watch the show on the product page.
- The redeem code is an 8-digit code consisting of uppercase letters or numbers, and if you enter it incorrectly three times or more, you must wait an hour to try again. Please make sure to use uppercase English alphabet.
- The redemption code can be copied and pasted. When entering the redemption code, make sure there are no spaces in the code before clicking the register button.
- If you withdraw Beyond LIVE membership after registering the redeem code, the code cannot be reissued or refunded, and once issued, the redeem code cannot be transferred to another account, retrieved, or destroyed. Please note that we cannot provide assistance for such cases, even if it is a mistake.
- If you have any questions (FAQ) regarding redeem code registered products, please check the link below.
https://beyondlive.com/faq- For inquiries regarding redeem code purchase, please contact SMTOWN & STORE customer support via 1:1 inquiry or dial 1661-6110. When requesting a refund for a purchase due to a redeem code error, you must present a screenshot of the entire error screen.
Beyond LIVE - 2023 NCT CONCERT - NCT NATION : To The World will be live streamed on Saturday, August 26, 2023 at 6 pm. We ask for your support and hope you enjoy the show.
Thank you.