Hello. This is SMTOWN & STORE.
SUPER JUNIOR-K.R.Y. We would like to thank all those
who purchased Beyond LIVE + VOD TICKET.
We will inform you how to check the code and
precautions prior to viewing.
Contents Reference I would like to have a fun concert
viewing.
[How to check the code number]
My Page> Order History> Order Details> Check
Code
[How to enter the code number]
1. V app
Enter the code number on the relevant product page
(URL will be entered after confirmation) Click the GO button, then enter the
code number
2. PC web
Enter the code number on the relevant product page
(URL will be entered after confirmation) Click the GO button, then enter the
code number
3. Enter the code number after clicking the "Use
Code" button at the top of the store (www.vlive.tv/vstore)
For inquiries about entering the code number, please
contact the NAVER Customer Center.
(Https://help.naver.com/support/contents/contents.help?serviceNo=12240&categoryNo=23139)
If you cannot confirm the other code numbers or if an
error occurs in the gift function, please contact the SMTOWN & STORE 1:1
bulletin board.
* Bulletin board available time: 8/23 12:00-16:00 (KST)
[Frequently Asked Questions for V LIVE Code
Verification]
-When you try
to enter the code, an error message will appear asking you to link with another
account (login screen).
=> V LIVE membership registration and login is
required before entering the code.
-For inquiries
about entering the code, 1. The ticket code number you purchased, 2. V number,
3 inquiries. Please contact us with all three listed.
-Attempts to
continue entering code will result in LOCK or an error stating the code used.
.. => I have already logged in via LINE or Twitter.
Once you enter the code, you don't have to re-enter it.
-Input error
LOCK five times, please unlock
=> The ticket code number you purchased when you
inquired about the contents, 2. V number, 3 inquiries. Please contact us with
all three listed
Redeemed Product FAQ
https://help.naver.com/support/contents/contents.help?serviceNo=12240&categoryNo=23329
https://m.help.naver.com/support/contents/contentsView.help?contentsNo=11900&lang=en
Thank you