Dear Customer,

Thank you for shopping at SMTOWN &STORE.

We would like to inform you that Beyond LIVE - Red Velvet SPECIAL LIVE ‘2022 The ReVe Festival : Prologue,’ which was scheduled for 5:00PM (KST) on Sunday, March 20, has been temporarily postponed as the artists have been confirmed to be positive for COVID-19.

We are currently taking the necessary measures of suspending all scheduled programs and complying with the quarantine guidelines set by health authorities. We will do our best to protect the health and safety of the artists.

Further information will be announced separately at a later date. We will strive to hold a safe performance after reviewing the artists’ health and the COVID-19 situation.

Your order for the live streaming voucher and merch deals will be fully refunded. In addition, the sales schedule for the 2nd merch deal has been postponed until further notice.

Refunds will take 1-3 business days depending on the payment method. Detailed processing information can be found on My Page.

Once again, we would like to apologize sincerely to everyone who has been looking forward to Red Velvet SPECIAL LIVE ‘2022 The ReVe Festival : Prologue.’ We ask for your understanding.

Thank you.