Q. The shape was deformed during wear.
A. This open ring can be adjusted in size. However, extra caution is required when adjusting the size as this product is made with a soft and easily bendable material. Applying excessive force may cause distortion or breakage.
This deformation is not considered a defect. Please gently reshape the ring using your hands.

Q. The ring is tarnished.
A. Thie product oxidizes when exposed to air. Please refer to the product cautions before wear. Sealing the product with a dehumidifying agent after wiping with a soft cloth may help to prevent tarnishing.