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TVXQ! SEASON'S GREETINGS 2020
Discounted amount of your subtotal will appear when you place your orders.
- 상품 : 시즌그리팅 2020
- 구성 : Package, Postcard Calendar & Stand Set, DVD & Paper Bag, Desk Calendar,
Sticker Set (Photo & Handwriting), A4 Poster Set, Hard Cover Diary, Mini Brochure, Additional Item
- 소재 : PAPER
- 사이즈(CM): 21x29X7
- 무게(kg) : 2
- 판매원 : SM BRAND MARKETING
- 제조국 : 한국
- 제조년월 : 2019.12
* 본 제품은 초상 이외의 부분 (배경, 옷깃 등) 에 1mm 이하의 찍힘, 눌림, 미세한 스크래치의 경우에 의한 교환 및 반품이 불가합니다.
* 인화류 및 출력물(포토카드)의 경우 초상을 포함하여 1mm 이상의 찍힘 자국을 제외한 스크래치 및 눌림 자국은 교환 및 반품의 대상이 되지 않습니다.
[추가 안내 사항]
* 본 제품은 사용연령 만 14세 이상 분들을 위한 제품으로 어린이용이 아니며, 용도 이외의 사용은 금합니다.
* 본 제품은 공정거래위원회 고시 소비자 분쟁해결 기준에 의거 교환 또는 보상 받을 수 있습니다.
* 해당 상품은 주문제작 상품으로 단순변심에 의한 반품이 불가합니다. (단, 불량상품에 한해 교환 가능)
- All other orders will be dispatched on the following day.
Additional shipping surcharges may apply for rural addresses.
- Shipment delays may occur due to internal warehouse issues.
- We will contact you separately in the case of foreseeable shipping delays and/or sold-out items.
- For items with designated sales period, cancellation is available only during the said period.
Customs and Duties
- International shipments may be subject to customs duties and taxes, which are levied once
the shipment reaches the recipient’s country. Additional charges for customs clearance must be
fulfilled by the recipient.
- SMTOWN &STORE has no control over customs charges. Customs policies vary widely by country.
Please contact your local customs office for more information.
Orders that are returned due to the recipient’s refusal to pay customs duties will not be shipped again.
All charges that occur during the process are the customer’s responsibility.
[Note Before Exchange/Return]
・The color of the actual product may vary from image depending on your monitor’s
resolution settings. The color and placement of the product label may also vary from image.
- You can only cancel orders that are in [Payment Confirmed] or [Pending Shipment] status.
- Please contact our CS center via email@example.com in order to request for cancellation.
・Exchanges and Returns
1. Change of Mind
We unfortunately do not accept exchanges and returns due to change of mind.
2. Wrong, Damaged, or Defective Items
If you received a wrong, damaged, or defective item, attach photo evidence (photos of the
whole item as well as damaged part) and submit a Private Inquiry or email us at
firstname.lastname@example.org 7 days of delivery.
[Items Eligible for Exchange/Return]
- Wrong, damaged, or defective item(s)
[Not Eligible for Exchange/Return]
- Simple change of mind
- Wrong, damaged, or defective items that show signs of post-delivery usage or mishandling
- Made-to-order items, promotional items, and music albums for which a No Return/Exchange
policy is stated on the product page
- Differences in color due to the customer’s monitor resolution and/or photo shoot settings
- Product prints/patterns that differ from product image
- Return packages that do not include the promotional gifts in initial shipment
- Items purchased online from SMTOWN &STORE may not be
exchanged or returned at our offline stores.
- Items purchased from our offline stores may not be exchanged
or returned at SMTOWN &STORE (online).
- Included gift(s) must be returned along with the purchased item(s).
- Exchange/Return policies may vary by item. Please refer to the product pages for details.
[How to Return Items]
If you wish to return/exchange your item, please submit a Private Inquiry or email us at
email@example.com first. You can refer to the return process below.
1. Within 7 days of delivery, attach photo evidence of your defective product
(containing both the whole item as well as damaged part) and include your order number,
product number of wrong/defective item, and reasons for return in your
Private Inquiry or email to firstname.lastname@example.org
2. We will contact you once we process your return request.
3. Please include your order number, name, and ID on a slip of paper in your return package.
* Items returned without prior request and confirmation are not eligible for refund.
* Return Shipping Fees
- Refunds/exchanges are not offered for change of mind.
- For wrong or defective items, the store is responsible for return shipping fees.
* Cash on delivery is not available for EMS shipments. If you send us a copy of your return
shipment receipt, we will refund the shipping fee after confirmation.
・Exchange/Return Shipping Fees
- Change of Mind: Returns are not accepted.
- Wrong, Damaged, or Defective Items: The store is responsible for return shipping fees.
(For details, please submit a Private Inquiry or email us at email@example.com)
PLEASE SELECT THE DESTINATION COUNTRY AND LANGUAGE :