Dear Customer, 

Thank you for shopping at SMTOWN &STORE.

We regret to inform you that the Beyond LIVE - NCT DREAM TOUR ‘THE DREAM SHOW2 : In A DREAM’ scheduled for July 31 (Sun) at 6:00PM (KST) has been canceled as one of the members has tested positive for COVID-19.

The artist is currently taking necessary measures by suspending all scheduled activities and complying with the quarantine guidelines set forth by health authorities. 

Our executives and staff will do their best to protect the artist’s health and safety.

Details on the refund for the Live Streaming Redeem Code and merchandise you purchased are under < Notice on Refunds by Product >. 

The 2nd separate merch deal has also been canceled.

Again, we sincerely apologize to everyone who was excited for Beyond LIVE - NCT DREAM TOUR ‘THE DREAM SHOW2 - In A DREAM’. We appreciate your understanding.

< Notice on Refunds by Product >

- Live Streaming Redeem Code: Full cancellation (full refund)

- [On-Site Pick-Up] Live Streaming Redeem Code + Product: Full cancellation (full refund)

- [Standard Shipping] Live Streaming Redeem Code + Product: Full cancellation (full refund)

* If the product has been delivered, refunds will be issued after deducting the normal sales price. Depending on the final payment amount, additional deductions for shipping costs may occur.

- [On-Site Pick-Up] Product: Full cancellation (full refund)

- [Standard Shipping] Product: Full cancellation of the AR TICKET SET

* Refunds will take 1-3 business days to process depending on the payment method. More details can be found on My Page.

Thank you.